Clear labels and confusing terms both show up in training
When I went through the training and onboarding, the wording on some parts was straightforward and easy enough to follow. For instance, the initial setup steps had labels that matched what I expected, which helped me understand what I needed to do next. However, as I progressed to configuring more specific settings, some labels didn’t quite make sense or felt a bit ambiguous. This led to a bit of confusion about whether I was selecting the right options for my workflow. It felt like some terms might have benefited from clearer explanations or examples within the interface. On the other hand, the tutorial videos did a decent job easing me through the process despite the unclear wording. So, while certain labels worked well in guiding me through, others required me to guess or double-check with support. The onboarding flow overall was a mix of clear and unclear language, which slowed me down at points but didn’t entirely block my progress. I think making the labels more intuitive would help new users avoid that momentary uncertainty.