Clear labelling suits those familiar with tech, less so for beginners
From my experience, the wording and labels throughout the software and training are generally clear, which helps users like me who already have some experience with similar platforms. The database feature and dialer are named intuitively, making it easy to navigate without constantly checking the manual. However, some terms and technical labels used during the training and onboarding assume a base level of understanding that might not suit absolute beginners. For example, the telephonic support option was labelled simply as "Priority assistance," Which initially confused me about how it differed from regular support. Despite this, the sign-up and payment process uses straightforward language, which made that part stress-free. I would recommend this product and training to someone comfortable with tech jargon, but for people new to remote workflow software, I think some clearer label explanations would improve the experience significantly.