Clear invoicing worked well, but signup was a bit confusing
Comparing WFHI to some other remote work software I’ve used, I found the invoicing process particularly clear and straightforward, which gave me confidence around payments and recurring charges. Before this, I tried a platform where the invoicing details got lost in complicated menus, but with WFHI, everything was laid out simply. On the flip side, the sign-up flow wasn’t as smooth. It took me a few tries to get all the details right and I felt like some of the initial instructions could have been clearer or more guided especially for someone new to this kind of software. That said, once I was through the sign-up process, using the software felt much easier. The interface was responsive and the dialer feature worked well with my calling workflow. So while some hand-holding during the initial sign-up would help, the rest of the experience made up for it in terms of stability and usability.