Clear invoicing stood out but the setup was uneven
Before purchasing the software and training package, I had certain expectations based on the information provided. The sign-up process was straightforward and the invoicing system was notably clear, which stood out as a positive aspect because it made managing payments stress-free. On the other hand, the onboarding was a mixed bag. The initial training materials were comprehensive and easy to follow, but when it came to applying those lessons to real-time software use, some steps were less intuitive. For example, the dialer and calling tools sometimes behaved unpredictably during longer sessions, which wasn't anticipated. Also, the database feature took longer than I expected to fully integrate with my existing workflow. Support interactions before purchase were polite yet not fully informative, which left me unsure about a few technical details. Nonetheless, the automatic updates generally improved system stability, though occasional bugs slipped through. I appreciate that the onboarding flow attempts to cover everything but I felt it could be better structured to avoid confusion. Overall, the clear invoicing process was a highlight, helping me keep my business records tidy despite some software challenges that made the experience somewhat inconsistent.