Clear instructions, par labels thodi confusing thi
Mujhe training ka process theek laga, jo step-by-step instructions diye gaye the, wo kaafi help kar rahe the onboarding ke liye. Lekin honestly, kuch labels aur wording itni clear nahi thi. Jaise ki database feature ko samajhne mein thoda time laga, aur ye samajh nahi aaya ki calling tools ka dialer exactly kaise kaam karta hai initially. Sign-up process toh smooth thi par automatic updates ke baare mein zyada explanation nahi thi training mein. Support team ko call kiya toh response average tha, matlab kabhi jaldi milta toh kabhi thoda delay. Payment aur invoice ka system acha laga, itna complex bhi nahi tha. Overall experience mixed raha kyunki training materials toh useful the but language aur terminology jo use hui, wo thodi confusing thi, especially jab naye user ke nazariye se dekha jaye. Thoda aur simple hona chahiye wording, tab onboarding experience improve ho sakta tha. Performance-wise, software ne kaam kiya par thoda clarity aur honi chahiye thi is sab mein.