Clear info on some parts, but you left me to figure out others
I appreciate that you provided clear details on the core software features before I committed, especially around how the database feature integrates with the calling tools. That transparency was helpful in setting expectations. However, I felt much of the fine print about the actual invoicing process and payment schedules was left for me to discover after signing up. It demanded extra attention on my part to figure out the billing cycles and update procedures. The onboarding flow meanwhile was fairly straightforward, but I found myself piecing together certain interfacing steps without explicit guidance from the materials you provided. Support was reachable, and that's a definite plus, but relying on telephonic help shouldn't be necessary to understand basic use cases. Overall, you gave a good initial picture but could benefit from clarifying some of the operational details upfront. It would really improve the experience to have more of those specifics spelled out directly, reducing the trial and error that I had to endure. Despite that, the software works well and I’m managing fine with what you offered, but a little more legwork on your side would make a big difference.