Clear info on sign-up but mixed feelings about overall ease
When I decided to get started with WFHI, finding the initial info felt like a mixed bag. The sign-up and payment pages were well designed and explained clearly, so that was straightforward. However, beyond that, it was a bit tougher to locate detailed explanations about ongoing training sessions and software features without digging through multiple pages. There was one moment when I found a live demo option that really helped me understand how the dialer worked, which was a big plus. But outside that, a lot of information felt somewhat vague or scattered. The invoicing and access features worked as expected once I signed up, which was a relief, but sometimes I had to wait to get answers on the more technical aspects through support. So in essence, while some things, especially the initial processes, were easy to find and comprehend, other parts of the user journey could benefit from clearer guidance. This balance of positives and negatives leaves me neither fully satisfied nor completely frustrated.