Clear info but still some questions left unanswered

Clear info but still some questions left unanswered

Before purchasing, I found the explanations around the software’s features mostly clear and straightforward. The signup, invoicing, and payment processes were well described, making that part easy. However, there were a few details about ongoing maintenance and the scope of telephonic support that I had to figure out after buying. I would’ve liked a bit more upfront guidance about how often I might need to adjust settings and what support response times would be like. So while the sales information gave me a good heads-up on basics, some finer points were less transparent and left me slightly uncertain until I experienced them firsthand.