clear info but a few things could be sharper
The initial explanations were generally clear, especially regarding sign-up and payment, which made the start fairly smooth. However, some parts of how the dialer and database function are not as straightforward as I’d hoped. The support team was helpful when I called with questions, making that aspect better. On the downside, a few updates seemed to happen automatically without much notice, which occasionally disrupted my workflow. On balance though, the process to get set up is good, and the software delivers on its promises as long as you're patient with a couple of minor hiccups along the way.