Clear good parts, but mostly I had to figure it all alone
The sign-up process was decent enough to get me started, which I appreciate. But after that, I found very little clear guidance from sales or during onboarding, leaving me to figure most things out on my own. For example, the database setup was confusing and wasn’t explained thoroughly anywhere. I tried the calling tools but without detailed instructions or prompt support, it felt like trial and error every day. Automatic updates came regularly but they never seemed to fix the main obstacles I was facing. The payment and invoicing system was straightforward and worked fine, so I won’t complain there. But overall, the amount I had to work out myself was frustrating and meant I wasted a lot of time just trying to understand how the workflow remotely could fit my needs. This product might work if you’re patient and tech-savvy, but I wasn’t expecting so much self-navigation.