Clear for some, slow for others - depends on your patience
The pre-purchase communication and sales process had its ups and downs. I found that the initial explanations of the software’s capabilities were quite thorough, which is helpful for anyone wanting to understand what they’re getting into. However, I noticed a good deal of repetition during several calls, with similar information being covered multiple times, which made me feel like time was being wasted. Also, I had to wait for certain follow-ups to move ahead, which slowed down the process more than I expected. This might not be a problem if you have the time and interest to go through everything slowly. But for someone pressed for quick decisions or who prefers straightforward exchanges, this process would probably not be the best fit. Overall, if you want a deep dive and are fine with some redundancy and pauses, it’s suitable. Otherwise, it may feel drawn out and inefficient.