Clear for some, but not for everyone
I found the training and onboarding to be basic and straightforward, but it wouldn't suit someone who needs more detailed explanations or prefers a step-by-step approach with examples. The information was given, but at times it skipped over points that might cause confusion if you are not already familiar with remote workflows and the kind of software involved. The calling tools and dialer setup was barely explained, making me feel uncertain initially. The database feature was clearer though, and the invoicing process seemed standard. If you're comfortable learning by exploring, this might work fine. However, the support available via phone did not fill those gaps very effectively for me. Automatic updates were a good touch but didn't compensate for the lack of detailed guidance. Overall, I'd suggest this kind of setup would work better for users who already have some knowledge of such software environments rather than complete beginners.