Clear for experienced users but confusing for beginners
My impression of the sales and pre-purchase process was mixed. The sequence of steps was quite streamlined for someone familiar with such software products, which made it easy to follow and complete payment without issues. On the other hand, for new users or those less accustomed to technology, the pace might feel rushed and some instructions came across as unclear or poorly explained. The onboarding didn’t offer much flexibility to revisit or deepen understanding at earlier stages, which could be an obstacle. Support was available but sometimes delayed or too brief to fully address detailed questions about the software capabilities or database features. Overall, I would say that the process suits professionals who have prior experience and patience to figure out certain things alone, but it may discourage beginners seeking more guided training or more immediate responsive support. So, while I found it acceptable, it certainly might not meet every person's expectations or needs in this domain.