Clear explanations were lacking, but some parts were okay

Clear explanations were lacking, but some parts were okay

I have to say up front that I struggled with how clearly things were explained during the training and onboarding. The main instructions felt vague, and at times I wasn’t sure if I was following the intended setup correctly. For example, when trying to use the dialer and understand the database features, the guidance didn’t cover enough detail for me to feel confident. On the other hand, there were some helpful parts, like when the software updated automatically, and I didn't have to figure out that part myself. So, the good was that those updates worked smoothly, but overall, I spent more time confused than I expected because of the lack of clarity in explanations.