Clear explanations took time but helped a lot
It took a bit longer than I expected to fully understand the software's calling tools and database features, primarily because some parts weren't explained as clearly upfront. The training was helpful, covering many essentials, but I often found myself pausing to revisit certain modules to clarify details, especially around using the dialer effectively and managing the database for my workflows. The sign-up, invoicing, and payment processes were straightforward and clear, which made getting started stress-free. Telephonic support was reachable and fairly responsive, though sometimes I had to wait a bit. I appreciated the automatic updates working smoothly in the background, keeping the platform current without my intervention. Overall, the explanations became clearer over time, just requiring some patience, making it a good experience with only minor reservations about how initially some steps could be elaborated better.