Clear explanations on features but billing details thode unclear the
The initial sales process was mostly clear, especially regarding the software's calling tools and database features. I liked how the training modules and onboarding steps were explained in simple terms, helping me understand the workflow faster. However, when it came to payment and invoicing information, things were less so. Some billing specifics seemed a bit vague, and although there was access to support, I had to reach out multiple times for clarification. This made the payment side feel less smooth compared to the rest. While the overall transparency was good, I think WFHI could improve by presenting the billing details in a more straightforward, user-friendly way. This would match well with the well-structured product information already provided. In summary, the product explanations earned my confidence, but the payment information left room for improvement to create a fully seamless pre-purchase experience.