Clear explanations made onboarding smooth, with minor gaps
The training and onboarding process was handled quite well, with clear explanations about most of the features which I appreciated. The introductory materials carefully broke down how to use the calling tools and the dialer, making it easier to understand the practical steps involved. I felt supported by having telephonic assistance available during the process, even though I didn't need to rely on it heavily. On the other hand, although the database feature was introduced clearly, I sometimes wished for more detailed guidance on organizing the data for my specific workflow. The automatic updates ran without disturbing my work, which was another positive. Payments and invoicing were documented clearly, so there was no confusion there either. Overall, the training was effective in making me feel mostly confident, even if some sections could benefit from additional examples or clarity. The mix of strong explanation and small gaps meant things moved at a good pace without feeling too rushed or vague.