Clear explanations made onboarding easier, would do it again
When I started the onboarding training with WFHI, one moment really stood out to me—the part where the trainer demonstrated how to effectively use the dialer tool alongside the database feature. That explanation was particularly clear and helped me feel confident right from the start. The rest of the sessions generally made sense, too, even if they sometimes felt a bit rushed or high-level. Overall, the training helped me get comfortable quickly with the software and workflows, which made me want to continue using it. The onboarding flow had a logical sequence that brought me from simple tasks to more complex features, although some parts could have used a bit more detail. Automatic updates ran smoothly in the background without disturbing my workflow. I appreciated the responsiveness of support when I had a question during training, which boosted my confidence further. After completing the onboarding, I would definitely choose to go through the process again if needed, because the software and training together provided a good foundation for remote workflows.