Clear explanations lacking for those new to remote workflows
The pre-purchase information about the services was somewhat unclear. I found the details on what the different packages included to be quite vague. There were some points I understood only after multiple clarifications. The sales representatives used terms that were unfamiliar to me without offering further definitions. While they responded to my questions, the overall communication left me uncertain about what exactly would be provided. I think this might be less of an issue for people who already have experience with remote workflow software, as they might be familiar with the jargon and processes involved. However, for someone like me, who is new to this area, the lack of straightforward explanations was a drawback. On the positive side, once I began using the software, I noticed that the interface itself was relatively intuitive. Still, the initial buying experience could have been improved for clarity.