Clear explanations but some training parts could use polish

Clear explanations but some training parts could use polish

What I appreciated most was how clearly the training explained the core functions, especially when setting up the dialer and managing calls. The step-wise guidance was very helpful but occasionally felt a bit too brief on more complex topics like database integration. It was good that they didn’t overload with too much info at once, which made it easy to stay focused. However, a few sections could have benefited from additional examples or visual aids to clarify the trickier points. Overall, the training balanced being informative without being overwhelming, though there’s room to tighten the detail in some areas for better comprehension.