Clear explanations but some features felt complex
The software access and interface explanations given during the introduction were generally clear and straightforward. I appreciate that the training covered how to navigate the dashboard and use the calling tools effectively. However, I did feel that some of the database features were explained in a rather technical way which made initial usage slightly challenging. While the core functionalities were quickly understandable, I think a bit more step-by-step guidance on advanced tools would improve the experience. Additionally, the automatic updates happened smoothly, which is a plus since I did not have to worry about manual upgrades. On the negative side, the signup and invoicing process was somewhat less intuitive than I'd hoped, requiring several steps before completion which could deter new users. Despite that, overall, the software works well and provides necessary functions for managing remote workflows. The training definitely helped me get started but I would recommend a bit more detailed walkthroughs for the more complex modules in future versions.