Clear explanations but lacked some practical examples
The training and onboarding process was mostly clear and straightforward. The initial setup guidance walked me through each step clearly, and I felt comfortable navigating the software by the end of the week. However, what I found missing were some more practical examples or case scenarios related to using the database feature and the calling tools together efficiently. While the videos explained the interface quite well, I had to experiment on my own to understand how to best organize workflows in real situations. Additionally, the automatic updates were seamless and did not interrupt my training sessions, which was a big plus. The telephonic support was helpful when I had specific questions during onboarding, though I wish the responses were a bit more detailed at times. Overall, the sign-up and invoicing process was smooth, and I appreciated the step-by-step instructions during payment. My small reservation remains that a few more hands-on demonstrations or examples would have improved my confidence early on. Still, the training laid a decent foundation to use the software effectively going forward.