Clear explanation was missing, but payment process theek tha
Mujhe jo sabse badi problem hui, woh thi explanation ka bilkul clear na hona. Support mein baat karte waqt mujhe lagta tha ki woh log apne software ke features dhang se samjhane mein fail ho rahe hain. Dialer aur database operations ke baare mein saral terms mein baat nahi hui, jis wajah se mujhe confusion ho gayi. Onboarding ke steps bhi mujhe complicated lage aur unka sequence samajhna mushkil tha. Lekin sign-up aur invoice milna simple tha, koi dikkat nahi hui payment process mein. Despite that, main frustrated thi kyunki communication zyada clear nahi tha, aur main expect karti thi ki support team zyada helpful hogi. Ye clear na hona meri overall experience ko bahut negatively affect karta hai, is liye main recommend nahi karungi bina clarity ke.