Clear explanation was lacking, so I wouldn’t use it again
The training and onboarding process simply didn’t meet my expectations. The explanations given were confusing and lacked clarity, which made it difficult to fully grasp how to use the software and its key features. I tried to follow along with the dialer and database functions, but the instructions were too brief and sometimes contradictory. Because of that, I felt stuck on several occasions and had to rely heavily on trial and error. The telephonic support was minimal and often not immediately helpful. The sign-up and payment steps were straightforward, but that is the only positive I can say for this experience. Given the poor explanation and insufficient training, I don’t see myself using these services again. It felt like I was set up to fail rather than succeed, and that’s frustrating when you want to get started quickly and efficiently. Honestly, I needed clear guidance, which simply wasn’t provided. So no, I would not approach this product again under similar circumstances.