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WFHI review

Clear explanation thi par thoda context missing tha

5 out of 55 of 5Verified purchaseSupport and communication

Clear explanation thi par thoda context missing tha

Support team se baat karna tha mujhe jab training ke baad kuch features mein doubt tha. Unhone clearly samjhaya ki kis tarah call system ka dialer work karta hai aur database ko kaise efficiently use karna hai. Training mein bhi initially basic se advance features ko achhi tarah cover kiya gaya tha which was helpful. Lekin jab thoda advanced queries poochi to unke jawab mein kabhi kabhi wo context missing lagta tha jo mujhe chahiye tha. Matlab, main basic cheeze samajh raha tha, par deep workflow customizations aur integration ke baaren mein detail nahi mila. Jo automatic updates aate hain woh timely aur smooth hain, aur unke bare mein bhi clearly bataya gaya support calls mein. Payment aur invoicing process mein koi confusion nahi tha, sab transparent tha. Overall, communication short aur precise rahi, which I appreciated, but agar thoda aur detailed examples diye hote toh aur achha lagta. Ye missing clarity ke alawa, main kaafi satisfied tha unke communication se aur plan karta hoon ye software use karta rahunga revised workflows ke liye.

Mahesh MalikKerala, IndiaExperience: Published:
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