Clear explanation stood out during the onboarding process
Throughout the training sessions, I found the instructions to be straightforward and well-organised. The trainers took the time to explain the software features in a step-by-step manner, which made it easier to understand the calling tools and database functions. What stood out most was the clarity around setting up the dialer and integrating it smoothly with the workflow, as that part felt complex at first but was broken down logically. Though some elements could have been more interactive, the training managed to cover the essentials adequately. The onboarding flow was methodical, and the automated updates kept everything current without extra effort. If I had to point at one part, it would be how clearly the main functional steps were laid out, which made me feel prepared to work independently after the sessions ended. Invoicing and the initial sign-up were also communicated well but were less memorable compared to the training itself.