Clear explanation of the dialer workflow stood out
Reflecting back on the training and onboarding process, I remember how much I appreciated the clarity with which the dialer and calling tools were explained. It made the initial setup feel manageable despite my limited prior experience. The step-by-step guidance through the database feature also helped me understand how I could organize my contacts effectively. What stood out most was how the automatic updates were introduced; I wasn’t overwhelmed with technical jargon but was shown how these updates streamlined daily tasks. One small frustration was the initial sign-up and invoicing steps, which felt a bit slower than expected. However, once I was past that stage, the telephonic support was responsive and helpful when clarifying doubts. Overall, the training left me confident using the software even weeks later, though a slightly quicker onboarding might have improved the experience No other part of the onboarding gave me issues and I’ve used the calling tools steadily since then.