Clear explanation of telephonic support, but a small delay in follow-up
I found the telephonic support from WFHI to be quite straightforward and helpful during the initial setup of the calling tools. The representative clearly explained how to integrate the dialer with my existing workflow, ensuring I understood the database feature fully. I was able to grasp the essential parts quickly, which saved time. However, there was a minor delay when I sought follow-up clarification about automatic updates; it took a bit longer than expected to receive a callback. This did not significantly hamper the overall onboarding process, but it was noticeable. The invoicing and payment process were smooth following sign-up, and I appreciated how everything was clearly documented. Overall, the clarity in communication about the software's day-to-day use was solid, and I feel confident using the system now. I just think a quicker follow-up response could improve the experience further, especially when I had questions about software updates impacting my workflows.