Clear explanation of invoicing stood out
The support communication had its highs and lows for me. I found that explanations related to billing and invoicing were particularly clear, which made that aspect surprisingly manageable. However, when it came to understanding how the automatic updates would affect my workflow, the information felt less straightforward, leaving me a bit unsure about what to expect. The telephonic assistance was generally attentive, but I sometimes wished for a more stepwise walkthrough on certain features like the database integration. Training sessions covered a lot but occasionally left me feeling like some explanations could have been a bit more detailed or practical. Overall, while some parts were explained well, others seemed rushed or unclear, making the experience somewhat average but not frustrating enough to stop using the platform.