Clear explanation of invoicing but less clarity on calling features
Signing up and understanding the invoicing system was straightforward because the explanations provided there were very clear and easy to follow. I appreciated the detailed invoice breakdown and prompt email delivery with payment options. However, when it came to the calling tools and dialer, the instructions were less thorough. I found myself unsure about some advanced dialing features and how to best integrate the database for efficient calling workflows. Support was helpful but occasionally slow to respond on these points, which added to some confusion. Automatic updates kept the software current, but I wish there were clearer notes on what changed each time. The onboarding felt somewhat incomplete regarding the dialer setup specifics. Overall, I think they excelled in the sales and billing side but the explanation for the calling tools could benefit from refinement and more detailed training resources.