Clear explanation of database setup was a highlight
The training sessions did a good job explaining the database feature specifically, which was really helpful. They walked through how to import, manage, and update records with clear examples. However, some of the other onboarding steps felt a bit rushed or assumed more prior knowledge, which made them slightly confusing at times. Despite that, the overall clarity was good enough for me to feel confident using the software regularly. The dialer and calling tools were demonstrated well, but there was less time spent on how to troubleshoot common issues. Still, the part about database handling stood out as the best-explained segment, and it made a real difference in getting started smoothly. So while not perfect throughout, the training was good enough for practical use, and that focused clarity really helped.