Clear explanation missing, but some helpful parts
I was hoping for a smooth sign-up and clear explanation of the software features before purchase, but honestly, there was a lot of confusion and unclear details. The sign-up process itself was okay, and I got the invoice quickly, which helped me keep track of payments. However, the training material was vague about what I could expect from the dialer and database tools—I felt lost at times and had to contact support multiple times just to get basic instructions. The telephonic support sometimes took a while to answer and wasn't always able to provide clear solutions. I really wanted this to work out because the software seemed promising, but the overall communication and explanation aspect left me frustrated and worried if I will manage to use this properly in my workflow.