Clear Explanation Me Kuch Missing Tha
Product lene se pehle support team ko contact kiya tha, par communication thoda adhura laga mujhe. Kuch queries clear huyi, jaise ki software ka basic setup process, lekin jab main detailed problems lekar gaya toh explanations itne clear nahi the ki main easily samajh sakoon. Onboarding ke baare mein bhi, jo training sessions diye gaye they, woh bhi thode basic se lage, zyadatar technical cheezein toh khud hi samajhni padti thi. Payment aur invoice process mein koi dikkat nahi thi, wo kaafi straightforward tha. Baaki call dialer aur database feature theek-thaak kaam kar rahe hain; par jab automatic updates aaye toh unke baare mein timely notification nahi mili. Support wale se baat karne mein delay bhi hua kabhi-kabhi, aur feedback lene mein consistency nahi thi. Overall, ek-do cheezein theek rahi, kuch improve kar sakti thi support aur communication ki clarity. Meri expectation thi thodi zyada help aur step-by-step guide mile, par aisa nahi hua.