Clear explanation ki umeed thi par thoda confuse kar diya
Maine socha tha ki training se sab kuch easily samajh aa jayega, especially jab support se baat ki toh lag raha tha ki sab clear ho jayega. Lekin jab unhone workflow aur dialer ke baare mein bataya, kuch cheezen easily samajh aayi aur kuch thodi confusing rahi. Mujhe laga ki onboarding ke dauraan aur zyada time milna chahiye tha explanations ke liye. Caller tools ke use mein clarity thi, lekin database feature ke integration pe thoda doubt raha. Automatic updates ke explanation mein thoda sa gap tha, jahan mujhe laga ki mujhe khud se jaake check karna pada ki kya update hua hai. Phone par support team se baat karte waqt response theek tha, lekin kabhi kabhi lagta tha ki details thoda aur clearly explain ho sakti thi. Invoice aur payment ke part mein sab standard tha, bas mujhe kuch terms samajhne mein der lagi. Overall, mujhe laga aap logon ki taraf se acha effort tha par thoda aur clear communication ki zarurat thi especially jab complex features batana ho. Main expect kar rahi thi thoda aur smooth aur detailed explanation, par fir bhi thi kuch cheezein joh kaafi achhi clear hui thi aur kuch neeche upar rahin.