Clear explanation ka ek positive aspect
When I first contacted WFHI, the sales process was a bit confusing to me. Some parts of the product were explained clearly, showing what software features and training modules are included and how invoicing works, which I appreciated. However, other details, especially relating to how updates or dialing tools integrate with existing workflows, were vague and left me guessing. Although the overall clarity was not great, I will give them credit for providing an initial overview that helped me know what to expect in terms of software setup. Still, I felt that a more thorough, step-by-step explanation during pre-purchase would have helped me make a more informed decision with less uncertainty. It was the one part that stood out as needing improvement for me.