Clear explanation especially for setting up the dialer
I found the training overall pretty solid, especially when it came to the dialer setup, which stood out as the clearest part for me. The step-by-step walk-throughs really helped clarify how to connect the calling tools with the database, something I was a bit hesitant about at the start. However, some areas felt a little glossed over, like certain billing details and the invoicing process which I had to figure out myself. The onboardings were paced decently well, though I think some of the later training modules could have used more examples or detailed scenarios to improve clarity. Despite that, the support team was helpful whenever I reached out, which made up for the minor gaps. Overall, the training worked mostly well for me, just hoping for a bit more depth in certain parts next time.