Clear explanation during dialing feature stood out most
The training provided a nice overview of the software’s multiple features, but I particularly appreciated how clearly the dialing tool was explained. That portion felt well structured and straightforward, making it easier for me to apply immediately in my workflow. However, some other areas of the onboarding felt a bit rushed or left me with questions, especially regarding the automatic updates and how to manage them efficiently. This led to occasional confusion about when and how to adjust settings after updates arrived. While the telephonic support team was warm and helpful when I called, I found that some of the finer points about database syncing were glossed over during training sessions. Invoicing and payment processes were easy to follow though, which was reassuring. Altogether, the dialing tool training was the highlight for me because it set the right foundation; the rest required a bit more probing on my part to fully grasp the details.