Looking back to the sales and pre-purchase experience, I found that WFHI was mostly clear about what

Looking back to the sales and pre-purchase experience, I found that WFHI was mostly clear about what

Looking back to the sales and pre-purchase experience, I found that WFHI was mostly clear about what their software could do and what training was included. The website and support staff explained the main features pretty well, giving me a solid idea before I committed. That said, there were a few technical details on how the dialer synced with the database that could have been described more thoroughly. While I appreciated the conversational tone they used when discussing the product, I had to reread some parts just to be sure about the capabilities and limitations. On the plus side, the entire sales process felt transparent and customer-centric. I also liked that the onboarding promised ongoing updates, which showed they planned to keep improving the software. If some of the finer points around integration had been clearer upfront, it would have helped me avoid a bit of confusion later on. Overall, I felt well-informed but with room for a little more detail.