Clear explanation at start but then it got murky
One part that really stood out was how clearly the first session explained the core features, especially the dialer and how to use the database effectively. That moment gave me a lot of confidence. However, after that, the rest of the training and onboarding left me somewhat confused. Many steps weren’t as clearly explained, and I found myself guessing about updates or important functions. The material wasn’t very detailed, and I felt hesitant sometimes when using the calling tools because I wasn't sure if I was following the right process. The invoice and payment section was simple and transparent, which was definitely a plus, but overall, the lack of clarity in some parts dampened the experience. It felt like a strong start but a weak finish. This mixed approach made it challenging to fully trust the training process, even though I appreciated the initial clarity I got.