Clear explanation achha, lekin support thoda slow
Mujhe support se baat karne mein thoda acha laga kyonki wo fairly clear wale explanation dete hain, jo samajhna asaan hota hai. Lekin kabhi kabhi jab main quick help chahi thi, toh response kaafi slow milta tha. Dialer and calling tools ke bare mein jab mujhe questions the, toh explanation achhe the par thoda wait karna phta tha call lagane ke liye. Training mein jo cheezein samjhati thi, woh theek thi aur database feature ko use karne ki clarity bhi thi. Payment aur invoice process bhi samajhne mein simple lage par customer support ki availability mein thoda improvement chahiye tha. Overall, mix tha ki explanation toh clear hi hota tha lekin response time thoda frustrating tha. Use karne mein thoda confidence build karne mein madad mili, par support better hoti toh experience aur acha hota.