clear enough to try again, but not perfect tho
So I was kinda okay with how clear they made everything about the software and training before I signed up. Some of the explanations were on point and helped me get the hang of using the dialer and managing the database. But then there were some parts that felt a bit sketchy, like the way some steps in onboarding weren’t fully clear and could’ve been explained better. The invoicing and payment process was straightforward though, no hassles there. Support was decent but not really outstanding, which made me think twice about fully trusting them at first. After all, the software itself worked day to day fine and automatic updates showed up on time. On balance, it’s not perfect but I feel like I’d give it another shot if I needed to, just being cautious about the parts that seemed a bit off.