Clear enough, though the process felt somewhat mechanical
The sales process did a solid job explaining the product features and training options. It wasn’t overly complicated, which made it easy to grasp the basics. The explanation of billing and access was straightforward, and the support answered my questions without too much back and forth. Having said that, the whole experience felt a bit formal and rehearsed—like following a script rather than a conversation. It did get the job done effectively, but it could benefit from a more conversational touch to put potential customers at ease. The onboarding flow was well laid out; I appreciated that the software’s database and calling tools were introduced step by step. That said, I wish there was a little more flexibility or customization offered early on to understand how the features would fit real workflows better. Still, as far as clarity and functionality go, the process sufficiently prepared me to start using the software without confusion.