Clear enough service with usual hiccups

Clear enough service with usual hiccups

Initially, I was expecting support communication to be more proactive based on what was described before I started using WFHI software. Day-to-day, the telephonic assistance was decent but not always immediately available, which sometimes slowed down problem resolution. While some updates were applied automatically without issues, other times they disrupted my usual workflow until I figured out the changes. The software itself handled the calling tools and database features as expected, but the response from support took longer than I anticipated, which was slightly frustrating. Billing and payment steps were straightforward, though invoice timing could be improved. Overall it's adequate but not exceptional compared to what I had in mind.