Clear enough explanations, but left me wanting more detailed info
I found the overall communication to be quite clear, which helped me navigate the onboarding and training quite well. Most of the steps were explained in a direct manner, and I appreciated the patience shown by the telephonic support when I had questions about the dialer setup. However, I was hoping for more detailed explanations on how the database feature could be integrated with different types of workflows. The automatic updates were communicated well through email, but I would have appreciated a more thorough walkthrough or documentation to accompany those changes. The invoicing and payment instructions were straightforward, though sometimes felt a bit rushed when I clarified doubts. Overall, the experience felt adequate but slightly on the surface level where a deeper dive would have enhanced my understanding. The support's tone was respectful and prompt, which I valued, yet I felt they could improve by providing more comprehensive training materials or FAQs. To summarize, the clarity was good enough to proceed comfortably but left me expecting more depth in follow-ups and explanations.