Clear enough explanation but some things left to wish for
I was going through the sales and pre-purchase explanations of the platform, and overall, the process was quite clear. The walkthrough of the software features and how the dialer works was well laid out during the onboarding stage, which helped me get a sense of what to expect. However, some parts, like specifics about the database integration and how updates affect workflows, were not as detailed as I would have liked. It required a bit of digging afterward to fully understand those aspects. That said, the initial clarity was good enough to get started without confusion. So, while I feel mostly positive about the setup process and the training provided, the lack of depth in a few technical sections means I’m just holding back from a full five stars. It’s good but could be better with a bit more thoroughness in some explanations.