Clear enough but some points left me unsure
The explanations during the sales and pre-purchase discussions were mostly clear, helping me understand the software features and the onboarding steps. However, some parts of the payment process and invoicing could have been communicated more explicitly, which left me uncertain about ongoing charges until I received my invoices. On the positive side, the sales team was patient and answered most of my queries thoroughly. The description of the database integration and calling tools was detailed enough for me to move forward confidently. Overall, I felt the experience was positive, even if a few details about pricing weren’t as clear upfront as I would have liked. This small reservation didn’t stop me from proceeding, but it’s something the company might improve for new customers.