Clear confidence due to detailed pre-sale discussions
By the end of interacting with WFHI before purchase, I felt pretty confident about their software and training, mainly because the sales team took time to walk me through the entire onboarding flow thoroughly. They went into details about features like the automatic updates system and how the calling tools would fit the remote workflow I was planning. While some of the setup seemed complicated at first, this detailed explanation helped me balance out the minor technical hurdles I anticipated. The invoicing and payment process also got clear from the beginning. The one downside was that the initial database integration sounded a bit more manual than I wanted, yet knowing that helped me prepare better.