Clear but sometimes confusing sales approach
I want to share how the sales and pre-purchase process felt from my side. When I looked at the website and the information presented, most of the wording and labeling made sense and was straightforward enough to help me find what I needed. You did a good job explaining the software features and the onboarding training details. However, some of the labels around pricing and subscription options were a bit unclear, especially the way different packages were named. It felt like I had to double-check a few times to make sure I understood exactly what I was signing up for. The sign-up and invoicing steps went smoothly, thank you for that. Also, the renewal reminders and payment instructions were easy to follow, which I appreciated. I would say the overall process felt mostly transparent and reliable. Still, you might want to consider revising a couple of those labels or descriptions to make the whole thing feel even smoother from the user perspective. That small reservation aside, the experience left me feeling positive about moving forward with your software and training offerings. In all, it was a neat process that made me comfortable to proceed despite the minor hiccup.