Clear but not complete
I went through the onboarding process hoping everything would be straightforward as promised. The software's explanation of running remote workflows was mostly clear, but some parts about the calling tools and dialer felt a bit vague. The training material was detailed when discussing basic setup, but once it moved to linking databases or using more advanced features, I found myself guessing what to do next. Support was available but not always immediately, which made me wait a little longer for clarifications. The invoicing and payment steps were easy to follow. Overall, I think the product does provide enough to get started, but the uneven clarity in some areas left me somewhat unsure of how well I'd keep using it without additional help. If everything were explained as thoroughly as the initial steps, it would make the experience smoother. At this point, I feel like the basics are there, but some key parts could be more clearly communicated to fully do the job as expected.