Clear but could use better clarity on the pricing
I've explained the sales process so many times now it feels tiring. The labels and descriptions mostly made sense but I always thought something was missing in how the pricing was laid out. There wasn't a clear breakdown of what each package included beyond generic features like calling tools and database access. The sign-up flow was straightforward but lacked detailed explanations on the invoicing cycle or payment frequencies which left me guessing. It felt like I had to dig into the details or ask support repeatedly to be sure of what I was actually paying for. The dashboard interface during sales made sense, yet I wished for more transparent wording around additional costs or any trial periods. I noticed no clear distinctions on available tiers besides basic and premium which I feel could confuse new users. Despite this, the communication from sales was professional and the steps logical enough to follow if you already knew what you were looking for. Missing a bit more upfront detail on pricing definitely stood out as a drawback for what was otherwise a reasonable purchasing path.